I have admin access. I am trying to export all report caster jobs in Client, but few report caster jobs are not exporting. Thanks in advance!

[Srilatha Amiti]

I have admin access. I am trying to export all report caster jobs in Client, but few report caster jobs are not exporting. Thanks in advance!

[Martin Yergeau]

Are they all published ?

[Srilatha Amiti]

@Martin Yergeau​ No. But other report caster jobs also not published but was able to export without issue.

[David Beagan]

Is there anything in the cm_export log?:

[Srilatha Amiti]

David , I got the same screen. Do i need to check anything else?

[Martin Yergeau]

You must go see the cm log which should be located under something similar to:

\yourServeribiWebFOCUSxxxlogs

[Srilatha Amiti]

Martin, I am able to see the logs. What will be my next step. I am new to webFOCUS.

[Martin Yergeau]

Open the log, read it and check for error or warning that can gives you information on reasons why you are missing schedules.

You can also share the log

[Srilatha Amiti]

Martin, I checked the logs and for import/export it is showing the schedule is imported/exported, but still i am unable to see from client.

[Martin Yergeau]

You probably have an import & an export log.

Compare what has been exported from location A and what has been imported to location B, it should be the same list of items.

Pay attention to the export log and check if it contains ALL what you are expecting to see - maybe the problem is from the export and not the import...

You can also share those files here. It normally does not contain privacy info. So, shouldn't have any security issue.

[Srilatha Amiti]

Thank you, Martin. You are right when i export from A it is exporting without issue, but when i am importing to B I am getting below error message:

Create item: "IBFS:/WFC/Repository/Content/Research/ReportCaster/Inn_Month_Repeat_OW.sch"

[2023-08-16 10:18:50,855] DEBUG [http-nio-80-exec-2:import] {userId=XXX} - ...Item's owner "YYY" does not exist in IBFS!

Sorry Martin..I can't upload logs it has our empid's with full names.

[Martin Yergeau]

Now you know how to fix your issue : Item's owner "YYY" does not exist in IBFS

[Srilatha Amiti]

yes correct. Thank you, Martin.

[Debra Waybright]

Sounds like you might have an ID that isn't in the environment you are importing to. We ran into that before. Create user id for "YYY" and see if it will import.

[Srilatha Amiti]

Thank you Debra! we did and able to import.