Martin Yergeau Posted February 16, 2021 Share Posted February 16, 2021 True, not that clear. Seems that it is a reference ( {0}, {1} ) to some fields from the schedule. Is possible that the end date/time is greater than the start date/time What have you changed in the schedule Revert the changes and try back one change at the time (saving after each). Link to comment Share on other sites More sharing options...
Manoj Chaurasia Posted February 16, 2021 Share Posted February 16, 2021 Brad I found this on techsupport and not sure if it fits your scenario or release. It happened in 8.2.01 Research Notes Explanation Using more than 252 characters in a report library message we get the error message: Error saving schedule: Validation error: Value of {0} is larger than the allowd maximum on 1 Reproduction Create a report library und under Library Notification, Email for Library add a message who is longer than 252 characters when you click on Save and Close button you get the error message Error saving schedule: Validation error: Value of {0} is larger than the allowd maximum on 1 This occurs also in 8201M release. We know that the inline message is stored in the repository and has a size limitation. Customer would like to either not be able to type a message larger than 252 characters or that he gets a message saying that no more that 252 characters are allowed. Workaround none Link to comment Share on other sites More sharing options...
Manoj Chaurasia Posted February 16, 2021 Share Posted February 16, 2021 I also saw a couple of other cases in techsupport, one was that the email address list was too long and the other said they just deleted the schedule and added it back and the problem went away. Link to comment Share on other sites More sharing options...
Brad Gronli Posted February 16, 2021 Author Share Posted February 16, 2021 This was for a new schedule. Only change I made was to either change notification to Never or to provide the required return and short message to email addresses. Not sure if it is important, but the report used is a clone. I did change the name, but that did not help. Link to comment Share on other sites More sharing options...
Brad Gronli Posted February 16, 2021 Author Share Posted February 16, 2021 Anyone know what this error is The message is not very helpful. Link to comment Share on other sites More sharing options...
Manoj Chaurasia Posted February 19, 2021 Share Posted February 19, 2021 Brad Sounds like you need to open a case with Techsupport if you havent already. Link to comment Share on other sites More sharing options...
Brad Gronli Posted May 12, 2021 Author Share Posted May 12, 2021 Chuck, can you fill me in then on how to open a case with Techsupport Thank you. Link to comment Share on other sites More sharing options...
Manoj Chaurasia Posted May 12, 2021 Share Posted May 12, 2021 Hi Brad Go to http://techsupport.informationbuilders.com If you dont have a login click on the create account (you will need your site code). Otherwise click on the case management link and then click on the click here for InfoResponse Live. image.png1549808 62.4 KB Then click on New Case image.png1479469 135 KB Link to comment Share on other sites More sharing options...
Debra Waybright Posted May 12, 2021 Share Posted May 12, 2021 I know what this is. We recently ran into it. The file name, not the title, but the true file name of the report you are trying to schedule is too long. Open the properties for the report and change the Name field to something short. Then try scheduling it and see if that doesnt work. Good luck! Deb Link to comment Share on other sites More sharing options...
Brad Gronli Posted May 12, 2021 Author Share Posted May 12, 2021 I had high hopes for this, but, it did not work. The report name was only 15 characters long. I did attempt to shorten it to 8 characters and then schedule, but get the same error. Link to comment Share on other sites More sharing options...
Brad Gronli Posted May 12, 2021 Author Share Posted May 12, 2021 Thanks Chuck. Currently I am not able to get past the login screen. When I attempt to change the password or create a new account (not sure if my old account is still valid) I get a page telling me the following image.png762874 27.6 KB Link to comment Share on other sites More sharing options...
Manoj Chaurasia Posted May 12, 2021 Share Posted May 12, 2021 I will report the problem I get the same error Link to comment Share on other sites More sharing options...
Manoj Chaurasia Posted May 12, 2021 Share Posted May 12, 2021 That server was down but it back up now. Please try again. Link to comment Share on other sites More sharing options...
Debra Waybright Posted May 13, 2021 Share Posted May 13, 2021 You did change the Name field, right Hmmm. Well, I hope tech support is able to sort it out for you. Good luck! Deb Link to comment Share on other sites More sharing options...
Brad Gronli Posted May 13, 2021 Author Share Posted May 13, 2021 Finally figured out that we needed to have only ONE email address in the From and Reply to fields on the Distribution page. Once we ensured there was only one email each of this, we were able to save the schedule. Link to comment Share on other sites More sharing options...
Debra Waybright Posted May 13, 2021 Share Posted May 13, 2021 Never would have thought of that! Glad you got it figured out! Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now