David Briars Posted October 13, 2020 Share Posted October 13, 2020 Im not able to access the IBI Technical Support website. I dont think the issue is on my side, as I can access other vendor sites. Also, I cannot access the IBI Technical Support website from my personal PC. image.png764424 23.2 KB Link to comment Share on other sites More sharing options...
Manoj Chaurasia Posted October 13, 2020 Share Posted October 13, 2020 It is down and they are working to resolve it. Link to comment Share on other sites More sharing options...
David Briars Posted October 13, 2020 Author Share Posted October 13, 2020 Thank you Chuck. (Obtained a Post Must be at least 20 characters message, until I added this note. ) Link to comment Share on other sites More sharing options...
Toby Mills Posted October 14, 2020 Share Posted October 14, 2020 You also cant call in. This has actually been going on for around 2 days. This is unusually long to be down. You can call the main number, but you wont reach techsupport that way either. No estimated time of resolution. Best bet - post questions here. Link to comment Share on other sites More sharing options...
Jim Zucker Posted October 14, 2020 Share Posted October 14, 2020 Give it a try now. https://techsupport.informationbuilders.com should be available, now. Link to comment Share on other sites More sharing options...
David Briars Posted October 14, 2020 Author Share Posted October 14, 2020 Thanks Jim! I was able to update my case AOK just now. Link to comment Share on other sites More sharing options...
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