Martin Yergeau Posted August 4, 2021 Share Posted August 4, 2021 Do you have assigned any folders (Application Path) to the EDASERVE from the Server Console Link to comment Share on other sites More sharing options...
Nox Lee Posted August 4, 2021 Author Share Posted August 4, 2021 yes I do have folder in application path Link to comment Share on other sites More sharing options...
Manoj Chaurasia Posted August 4, 2021 Share Posted August 4, 2021 Look in you edaprint.log to see if there are other messages. If not then turn on the traces and see if there are additional messages in the trace file. Link to comment Share on other sites More sharing options...
Nox Lee Posted August 4, 2021 Author Share Posted August 4, 2021 I have configure a Reporting Server at my Administrator console(EDASERVE), and after testing for the Reporting server is successfully, but when I try creating a Report and select for Servers Application Paths, it show this message. anyone got an idea what went wrong Link to comment Share on other sites More sharing options...
Nox Lee Posted August 5, 2021 Author Share Posted August 5, 2021 Hi @chuck.wolff, Thanks for the advice , which file should I look into after I have downloaded the trace file from server And we try use the same WebFOCUS to create report from other server it give the same error message, however we using DEMOs environment of WebFOCUS to create report from that same server is working as expected, so assume something went wrong with that particular WebFOCUS not the reporting server Link to comment Share on other sites More sharing options...
Twanette Jurd Posted August 5, 2021 Share Posted August 5, 2021 Check edaprint.log - that is the server log file name Link to comment Share on other sites More sharing options...
Toby Mills Posted August 5, 2021 Share Posted August 5, 2021 Hi Nox I think you might be right that its not really a reporting server thing. Id want to check your Client Administration Console setup to see how the communication to your Reporting Servers are configured. Since you get an error containing IBFS in its name, this tells me your error is coming from the Client. Now it could still be something going wrong on the server, so looking in edaprint.log is still a good idea, but Id also check the client side event.log. See if you can run the test focexec from the Client Admin console where you configure the reporting server. I dont have your version of WebFOCUS handy, but heres 8207 showing how youd run a sample TABLE FILE request on a server image.png903542 56.1 KB See if you can connect and run the sample. Link to comment Share on other sites More sharing options...
Nox Lee Posted August 5, 2021 Author Share Posted August 5, 2021 @toby.mills yes as far as I know that I did able to receive Table Request successfully, and everything look fine to me on Administrator Console on Server Connections. any idea else where I should check on Link to comment Share on other sites More sharing options...
Toby Mills Posted August 5, 2021 Share Posted August 5, 2021 Check the event.log on the client and look at edaprint.log on the reporting server. I always like to recycle thing before trying to track down something like this. Pay attention to the time at which you cause the problem. Try not to do more than you need to to recreate the issue. If you can find even a hint of an error, thatll get us started. You can search for your userID in the logs too. I frequently will stop tomcat and blow away or rename the logs folder so I start with an empty slate. Also - I dont think we know yet - did this ever work for you and then just stopped working Or has it never worked Let me make sure Im thinking of this right - You said this error happens when you try to create a report. Are you getting this error using App Studio or are you just in the Clients Home page (maybe infoassist) when this occurs Thanks Link to comment Share on other sites More sharing options...
Manoj Chaurasia Posted August 11, 2021 Share Posted August 11, 2021 Nox If this is still an issue please open a case with techsupport if you havent already. Link to comment Share on other sites More sharing options...
Nox Lee Posted August 12, 2021 Author Share Posted August 12, 2021 Sorry for late reply, we already open an IBI support case for this issue, we will see what IBI support will suggest to do, thanks everyone. Link to comment Share on other sites More sharing options...
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