Erin Trotter Posted March 3, 2023 Share Posted March 3, 2023 I have created a portal in designer 9.1.1 and I am trying to figure out how to grant access for others to view and add bookmarks. DomainBasicUser is not giving anyone permissions to see it. They just get an error message. I have verified that everything displayed in the portal is published. Link to comment Share on other sites More sharing options...
Martin Yergeau Posted March 3, 2023 Share Posted March 3, 2023 Check that your security group is Permitted to access the portal Link to comment Share on other sites More sharing options...
Erin Trotter Posted March 3, 2023 Author Share Posted March 3, 2023 I have opened the access to EVERYONE to avoid having to add each user individually. It used to work in older versions. Not sure why it is not working this time. They can actually get to the portal but all of the reports and the parameters don't work. The content is based on hold files and I'm wondering if something special is needed because of that. Link to comment Share on other sites More sharing options...
Martin Yergeau Posted March 3, 2023 Share Posted March 3, 2023 What error message is displayed ?Security issues are difficult to debug because we don't have access to it and you cannot share.I am pretty sure that is something related to the defined Roles and and/or Permissions, but trying to figure what is not going to be easy Link to comment Share on other sites More sharing options...
Erin Trotter Posted March 3, 2023 Author Share Posted March 3, 2023 Yes, I agree. The error message is on all of the items on the portal which are not rendering. I did confirm that everyone has domainbasicuser on the folder (and children) in which all of these items exist. However, this did not fix the issue. Link to comment Share on other sites More sharing options...
Martin Yergeau Posted March 3, 2023 Share Posted March 3, 2023 What is the error ? It's description ?Have you perform F12 to have more info ? Link to comment Share on other sites More sharing options...
Erin Trotter Posted March 3, 2023 Author Share Posted March 3, 2023 So the error is saying ACCESS DENIED FOR THE FILE: (HOLD FILE)How do you grant access to a hold file? Link to comment Share on other sites More sharing options...
Solution Martin Yergeau Posted March 3, 2023 Solution Share Posted March 3, 2023 Do you have profile that may restrict app path or define a different app path than yours ?How does the Hold file created ?Where are they stored ? In memory or physical path (folder) ?File access is related to Reporting Server.So if several profile or app path exist, the problem may be there Link to comment Share on other sites More sharing options...
Erin Trotter Posted March 3, 2023 Author Share Posted March 3, 2023 I do have some different app paths defined, I think. Good point! I will look on the reporting server. Link to comment Share on other sites More sharing options...
Erin Trotter Posted March 3, 2023 Author Share Posted March 3, 2023 The hold files are stored in a physical path and created once per day on a schedule by a report Link to comment Share on other sites More sharing options...
Martin Yergeau Posted March 3, 2023 Share Posted March 3, 2023 According to your answers, almost 100% sure that is related to your app path where is stored the hold files that is not accessible by your users Link to comment Share on other sites More sharing options...
David Beagan Posted March 3, 2023 Share Posted March 3, 2023 By default, hold files are stored in the app folder called foccache. Foccache is always accessible to the user running the report because WebFOCUS creates one for each user so each user's hold files are kept separate. Maybe the hold file is going to a regular app folder, which may actually lead to other problems. If you see in the report code APP HOLD appfolder that would be one indication of hold file being created on a regular app folder. Link to comment Share on other sites More sharing options...
Erin Trotter Posted March 3, 2023 Author Share Posted March 3, 2023 You're awesome! That was exactly the problem. I had to grant read access to basic user on the reporting server. Thanks so much Link to comment Share on other sites More sharing options...
David Beagan Posted March 3, 2023 Share Posted March 3, 2023 Yes, good one Martin 👍 Link to comment Share on other sites More sharing options...
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