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Hi, I have opened a new case in Case management. How to add ...


Manoj Chaurasia

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Hi there

Click on the case youd like to add an extra email to and then choose to Edit the case.

At the top right side, youll see an option for Additional Contacts. Click the + sign to open up a box for email.

 

image.png999283 12.6 KB

 

Hope that helps!

Toby

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