We are testing a new version of WebFOCUS, in selecting PDF output, when running a report from a launch page, am getting this error: Internal exception processing IBFSService.runItem Do you know what may be causing this error?

[Linda Ledbetter]

We are testing a new version of WebFOCUS, in selecting PDF output, when running a report from a launch page, am getting this error: Internal exception processing IBFSService.runItem Do you know what may be causing this error?

[Patrick Huebgen]

Please open a support ticket

In parallel - please try a very basic report like

TABLE FILE CAR

SUM SALES

BY COUNTRY

ON TABLE PCHOLD FORMAT PDF

END

The only time I had this issues was caused by some specific formatting options

Which version of WebFOCUS are you using

Patrick

[Linda Ledbetter]

Please cancel with Question. Thank You.

[Linda Ledbetter]

Please cancel this request.

Thank you, Patrick