Bryan Rudd Posted April 28, 2021 Share Posted April 28, 2021 I have followed the instructions in Appendix A of the Install PDF wf_win_82install to configure Insights however the final step is to manually update the edaserve.cfg. While the training I have taken suggests you dont manually update this file I have done so, restarted all services but Insights is still not showing for me. Is there a setting within the Admin Console I should be updating instead or does the update to edaserve go under a specific heading Bryan Link to comment Share on other sites More sharing options...
Manoj Chaurasia Posted April 28, 2021 Share Posted April 28, 2021 Hi Bryan Which version of WebFOCUS are you using I havent tried this install but wanted to make sure I was using the same version as you. Link to comment Share on other sites More sharing options...
Manoj Chaurasia Posted April 28, 2021 Share Posted April 28, 2021 Actually I will not be able to install this my machine does not meet the requirements for the install. I suggest you open a case with techsupport to get this resolved. Link to comment Share on other sites More sharing options...
Bryan Rudd Posted April 28, 2021 Author Share Posted April 28, 2021 I am running 8.2.07.26. I just rechecked the hardware requirements and my laptop does not meet them. I think maybe that might be the issue but I will check with Tech Support. Thanks for the reply Link to comment Share on other sites More sharing options...
Matt Chapin Posted July 23, 2021 Share Posted July 23, 2021 Have you checked to make sure the Insights server is running correctly and you can get to it from a browser See URL in screenshot and throw it into a browser and you should get a status of success. Make sure you test this on the instance your RS is running from. Hope that helps troubleshoot a little more. image.png776445 22.8 KB Link to comment Share on other sites More sharing options...
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