Merin Joseph Posted February 4, 2021 Share Posted February 4, 2021 If you leave the tab open when using the application and the portal times out, the tab takes focus but does not end the session. The portal tab is still open, fully functional, and has not redirected to the login page. In portal the session timeout is 15min and idle timeout message duration is 2min. But the portal is not timing out after first 15 mins and its timing out at 30mins. Anybody can please help me on this I appreciate your time . Thanks. session_tm_out.PNG960878 41.3 KB Version : 8206:21 Link to comment Share on other sites More sharing options...
Manoj Chaurasia Posted February 11, 2021 Share Posted February 11, 2021 Not sure why those timeout parameters are not kicking in. I suspect that the Tomcat timeout is what is working. If this is still an issue please open a case with techsupport if you havent already and please report back any resolution you get to help others down the road. Link to comment Share on other sites More sharing options...
Merin Joseph Posted February 11, 2021 Author Share Posted February 11, 2021 I set the tomcat timeout session to 15mins and restarted, but the issue was not answered. Ya sure. We already opened a case for this. Thanks. Link to comment Share on other sites More sharing options...
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